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Panagiotis Sarantopoulos
Panagiotis Sarantopoulos
Assistant Professor of Marketing, Athens University of Economics and Business
Verified email at aueb.gr - Homepage
Title
Cited by
Cited by
Year
Customer experience management in the age of big data analytics: A strategic framework
M Holmlund, Y Van Vaerenbergh, R Ciuchita, A Ravald, P Sarantopoulos, ...
Journal of Business Research 116, 356-365, 2020
3142020
Effects of Increased Omnichannel Integration on Customer Satisfaction and Loyalty Intentions
C Lazaris, P Sarantopoulos, A Vrechopoulos, G Doukidis
International Journal of Electronic Commerce 25 (4), 440-468, 2021
422021
Additive omnichannel atmospheric cues: The mediating effects of cognitive and affective responses on purchase intention
C Lazaris, A Vrechopoulos, P Sarantopoulos, G Doukidis
Journal of Retailing and Consumer Services 64, 102731, 2022
352022
The Impact of a Complement-Based Assortment Organization on Purchases
P Sarantopoulos, A Theotokis, K Pramatari, AL Roggeveen
Journal of Marketing Research 56 (3), 459-478, 2019
332019
Shopping missions: An analytical method for the identification of shopper need states
P Sarantopoulos, A Theotokis, K Pramatari, G Doukidis
Journal of Business Research 69 (3), 1043-1052, 2016
292016
A data mining-based framework to identify shopping missions
A Griva, C Bardaki, S Panagiotis, D Papakiriakopoulos
102014
Productivity and Efficiency in Grocery Retail
P Sarantopoulos, L Kioses, G Doukidis
IELKA’s White Paper Series, Athens, 2013
62013
Source, message and medium? The role of personal values in forming credibility perceptions of non-sponsored product review videos
GR Alsaeed, KA Keeling, P Sarantopoulos, E Gadalla
European Journal of Marketing 57 (5), 1272-1297, 2023
22023
Voice Assistants-Research Landscape
A Almirabi, N Mehandjiev, P Sarantopoulos
European, Mediterranean, and Middle Eastern Conference on Information …, 2023
2023
A Strategic Framework for Understanding and Managing Customer Experience Feedback
R Ciuchita, M Holmlund, A Ravald, P Sarantopoulos, Y Van Vaerenbergh, ...
QUIS16 International Research Symposium on Service Excellence in Management …, 2019
2019
Language Dynamics in Employee–Customer Text-Based Interactions
FJ Villarroel Ordenes, D Grewal, L Grewal, P Sarantopoulus
Language Dynamics in Employee–Customer Text-Based Interactions 30, 189-189, 2019
2019
The Impact of Dialogue Dynamics in Online Service Resolution
FJ Villarroel Ordenes, D Grewal, L Grewal, P Sarantopoulus
The Impact of Dialogue Dynamics in Online Service Resolution 47, 29-34, 2019
2019
Calorie Attentiveness; Price Framing, Self-Regulation and Bundle Choice
D Omebere-Iyari
41st Annual ISMS Marketing Science Conference, Rome, Italy, 20/06/19, 2019
2019
Shopping missions and their impact on assortment organization: an analytics-informed shopper marketing approach
P Sarantopoulos
Οικονομικό Πανεπιστήμιο Αθηνών. Σχολή Διοίκησης Επιχειρήσεων. Τμήμα …, 2016
2016
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