| Virtual worlds—past, present, and future: New directions in social computing PR Messinger, E Stroulia, K Lyons, M Bone, RH Niu, K Smirnov, ... Decision support systems 47 (3), 204-228, 2009 | 633 | 2009 |
| To tweet or not to tweet? Exploring the effectiveness of service recovery strategies using social media Y Fan, RH Niu International Journal of Operations & Production Management 36 (9), 1014-1036, 2016 | 89 | 2016 |
| An exploratory study of online review management in hospitality services RH Niu, Y Fan Journal of Service Theory and Practice 28 (1), 79-98, 2018 | 38 | 2018 |
| Business models in emerging online services K Lyons, C Playford, PR Messinger, RH Niu, E Stroulia Value Creation in E-Business Management: 15th Americas Conference on …, 2009 | 38 | 2009 |
| A tale of two pricing systems for services K Lyons, PR Messinger, RH Niu, E Stroulia Information Systems and E-Business Management 10, 19-42, 2012 | 34 | 2012 |
| Selecting distribution channel strategies for non‐profit organizations X Zhao, RH Niu, I Castillo European journal of Marketing 44 (7/8), 972-996, 2010 | 29 | 2010 |
| Pricing and inventory strategies for a two-stage dual-channel supply chain RH Niu, X Zhao, I Castillo, T Joro Asia-Pacific Journal of Operational Research 29 (01), 1240004, 2012 | 28 | 2012 |
| An in-depth investigation on quality management practices in China RH Niu, Y Fan International Journal of Quality & Reliability Management 32 (7), 736-753, 2015 | 26 | 2015 |
| A simulation-based First-to-Default (FTD) Credit Default Swap (CDS) pricing approach under jump-diffusion T Joro, AR Niu, P Na Proceedings of the 2004 Winter Simulation Conference, 2004. 2, 1632-1636, 2004 | 10 | 2004 |
| Walking the talk? A multiple-case study of quality management implementation in China Y Fan, R Niu Production Planning & Control 34 (5), 477-491, 2023 | 4 | 2023 |
| Immediate attention please! What matters to customers using a social network to complain: empirical evidence from the airline industry RH Niu, Y Fan Journal of Business & Leadership: Research, Practice, and Teaching (2005 …, 2012 | 3 | 2012 |
| Service recovery strategies using social media sites Y Fan, RH Niu International Journal of Services and Operations Management 28 (4), 540-563, 2017 | 2 | 2017 |
| Optimal pricing and referral reward programs under competition RH Niu, PR Messinger 22nd Annual Conference of the Production and Operations Management Society …, 2011 | 2 | 2011 |
| Joint Pricing and Inventory/Production Decisions in a Two-Stage Dual-Channel Supply Chain System RH Niu, X Zhao, I Castillo, T Joro Proceedings of POM, 2010 | 2 | 2010 |
| A comparative study of online review management in hospitality services RH Niu, Y Fan International Journal of Services and Operations Management 38 (1), 22-39, 2021 | 1 | 2021 |
| Joint pricing and inventory/production decisions in a supply chain: a state-of-the-art survey RH Niu, I Castillo, T Joro, P Jula Proceedings of the Western Decision Sciences Institute, WDSI 2001 Fortieth …, 2011 | 1 | 2011 |
| Facilitating a Hierarchy of Engagement: Corporate Education in Virtual Worlds PR Messinger, X Ge, GE Mayhew, R Niu, E Stroulia Virtual Environments for Corporate Education: Employee Learning and …, 2010 | 1 | 2010 |
| Three essays on joint decisions in business R Niu | 1 | 2008 |
Paul Richard MessingerUniversity of AlbertaVerified email at ualberta.ca
