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Hummy Song
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Year
The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay
H Song, AL Tucker, KL Murrell
Management Science 62 (12), 3032-3053, 2015
2762015
Closing the productivity gap: Improving worker productivity through public relative performance feedback and validation of best practices
H Song, AL Tucker, KL Murrell, DR Vinson
Management Science 64 (6), 2628-2649, 2018
239*2018
Capacity pooling in hospitals: The hidden consequences of off-service placement
H Song, A Tucker, R Graue, S Moravick, J Yang
Management Science 66 (9), 3825-3842, 2020
1032020
Disruptions in preventive care: Mammograms during the COVID‐19 pandemic
H Song, A Bergman, AT Chen, D Ellis, G David, AB Friedman, AM Bond, ...
Health Services Research 56 (1), 95-101, 2021
882021
Telemedicine catches on: changes in the utilization of telemedicine services during the COVID-19 pandemic
AB Friedman, S Gervasi, H Song, AM Bond, AT Chen, A Bergman, ...
The American journal of managed care 28 (1), e1-e6, 2022
832022
Team dynamics, clinical work satisfaction, and patient care coordination between primary care providers: A mixed methods study
H Song, M Ryan, S Tendulkar, J Fisher, J Martin, AS Peters, JP Frolkis, ...
Health Care Management Review 42 (1), 28-41, 2017
712017
Development and Validation of the Primary Care Team Dynamics Survey
H Song, AT Chien, J Fisher, J Martin, AS Peters, K Hacker, MB Rosenthal, ...
Health Services Research 50 (3), 897–921, 2015
702015
Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals
H Song, RS Huckman
61*2018
Pooling Queues with Strategic Servers: The Effects of Customer Ownership
M Armony, G Roels, H Song
Operations Research 69 (1), 13-29, 2021
55*2021
The Impact of the Non-essential Business Closure Policy on Covid-19 Infection Rates
H Song, RM McKenna, AT Chen, G David, A Smith-McLallen
International Journal of Health Economics and Management, 2021
492021
Learning in Temporary Teams: The Varying Effects of Partner Exposure by Team Member Role
SH Kim, H Song, M Valentine
Organization Science, 2022
36*2022
Performance Improvement in Health Care Organizations
H Song, AL Tucker
Foundations and Trends® in Technology, Information and Operations Management …, 2016
242016
Time is the Wisest Counselor of All: The Value of Provider-Patient Engagement Length in Home Health Care
H Song, E Andreyeva, G David
Management Science 68 (1), 420-441, 2022
23*2022
Quality of Care
H Song, S Veeraraghavan
Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st …, 2018
232018
"I Quit": Schedule Volatility as a Driver of Voluntary Employee Turnover
A Bergman, G David, H Song
Manufacturing & Service Operations Management, 2023
16*2023
The Role of Schedule Volatility in Home Health Nursing Turnover
A Bergman, H Song, G David, J Spetz, M Candon
Medical Care Research and Review 79 (3), 382-393, 2022
152022
How Digital Transformation Can Improve Hospitals’ Operational Decisions
SH Kim, H Song
Harvard Business Review, 2022
132022
The association of geographic dispersion with outcomes among hospitalized pulmonary service patients
R Kohn, MO Harhay, GE Weissman, GL Anesi, B Bayes, H Song, ...
Annals of the American Thoracic Society 17 (2), 249-252, 2020
122020
How Hospitals Can Meet the Needs of Non-Covid Patients During the Pandemic
H Song, G Ezaz, SR Greysen, SD Halpern, R Kohn
Harvard Business Review, 2020
112020
Influence of bedspacing on outcomes of hospitalised medicine service patients: A retrospective cohort study
R Kohn, MO Harhay, B Bayes, H Song, SD Halpern, MP Kerlin, ...
BMJ Quality & Safety 30 (2), 116-122, 2021
92021
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Articles 1–20