Ioannis Kostopoulos
Ioannis Kostopoulos
Verified email at ljmu.ac.uk
Title
Cited by
Cited by
Year
Service blueprinting effectiveness: drivers of success
S Gounaris, M Tanyeri, G Kostopoulos, A Boukis
Managing Service Quality: An International Journal, 2012
402012
Linking internal marketing with customer outcomes
A Boukis, K Kaminakis, A Siampos, I Kostopoulos
Marketing Intelligence & Planning, 2015
362015
IMO and different fit types as key enablers of employee brand-supporting behaviour
A Boukis, G Kostopoulos, I Katsaridou
Journal of Strategic Marketing 22 (2), 117-134, 2014
192014
The impact of service delivery system effectiveness on service quality: A hierarchical approach
G Lodorfos, G Kostopoulos, K Kaminakis
International Journal of Business Performance Management 16 (2-3), 169-181, 2015
132015
Applying fcm to predict the behaviour of loyal customers in the mobile telecommunications industry
I Rizomyliotis, A Poulis, G Apostolos, K Konstantoulaki, I Kostopoulos
Journal of Strategic Marketing 28 (1), 1-15, 2020
122020
Business-to-business marketing communications: Value and efficiency considerations in recessionary times
I Rizomyliotis, K Konstantoulaki, I Kostopoulos
Springer, 2017
92017
Innovation and Growth in the City Region: Microeconomic Evidence of Asymmetries
D Devins, G Lodorfos, I Kostopoulos, D Webber
Promoting Innovation in New Ventures and Small-and Medium-Sized Enterprises …, 2018
82018
How to reduce the negative impact of customer non-compliance: an empirical study
G Kostopoulos, S Gounaris, I Rizomyliotis
Journal of Strategic Marketing 22 (6), 513-529, 2014
82014
Fostering sustainability through technology-mediated interactions
M Carrigan, S Magrizos, J Lazell, I Kostopoulos
Information Technology & People, 2020
62020
Food and drink industry in Europe and sustainability issues
G Lodorfos, A Konstantopoulou, I Kostopoulos, EE Essien
The Sustainable Marketing Concept in European SMEs, 2018
52018
DETERMINANTS OF PHYSICIANS'PURCHASE INTENTION FOR INNOVATIVE SERVICES: INTEGRATING PROFESSIONAL CHARACTERISTICS WITH TECHNOLOGY ACCEPTANCE MODEL AND THEORY OF PLANNED BEHAVIOUR
G Kostopoulos, I Rizomyliotis, K Konstantoulaki
International Journal of Innovation Management 19 (02), 1550024, 2015
52015
Reassessing the influence of mental intangibility on consumer decision-making
I Rizomyliotis, K Konstantoulaki, G Kostopoulos, A Poulis
International Journal of Market Research 59 (4), 409-421, 2017
42017
Do ethical work climates influence supplier selection decisions in public organizations? The moderating roles of party politics and personal values
EE Essien, I Kostopoulos, A Konstantopoulou, G Lodorfos
International Journal of Public Sector Management, 2019
32019
Do Empowered Front‐Line Employees Perform Better? A Non‐linear Approach and the Role of Service Complexity
I Kostopoulos
European management review 16 (2), 229-242, 2019
32019
Reassessing the effect of colour on attitude and behavioural intentions in promotional activities: The moderating role of mood and involvement
I Rizomyliotis, K Konstantoulaki, I Kostopoulos
Australasian Marketing Journal (AMJ) 26 (3), 204-215, 2018
32018
Volunteer Tourism as a Transformative Experience: A Mixed Methods Empirical Study
S Magrizos, I Kostopoulos, L Powers
Journal of Travel Research, 0047287520913630, 2020
22020
What Is Next for Business-to-Business Marketing Communication?
I Rizomyliotis, K Konstantoulaki, I Kostopoulos
Business-to-Business Marketing Communications, 79-90, 2017
22017
Antecedents of online professional services' perceived usefulness: An empirical research
G Kostopoulos, I Rizomyliotis, K Konstantoulaki
International Journal of Management Cases 14 (4), 73-81, 2012
22012
An empirical investigation of the path from service blueprinting formality to service encounter effectiveness: some preliminary findings
G Kostopoulos, S Gounaris
37th EMAC Annual Conference 2008, 2008
22008
Antecedents of supplier selection decisions in the public sector in Nigeria
E Essien, G Lodorfos, I Kostopoulos
Journal of Public Procurement, 2019
12019
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Articles 1–20