| Implementing IT Service Management: A systematic literature review J Iden, TR Eikebrokk International Journal of Information Management 33 (3), 512-523, 2013 | 203 | 2013 |
| Setting the stage for a successful ITIL adoption: A Delphi study of IT experts in the Norwegian armed forces J Iden, L Langeland Information systems management 27 (2), 103-112, 2010 | 137 | 2010 |
| The nature of strategic foresight research: A systematic literature review J Iden, LB Methlie, GE Christensen Technological Forecasting and Social Change 116, 87-97, 2017 | 98 | 2017 |
| Using the ITIL process reference model for realizing IT governance: An empirical investigation J Iden, TR Eikebrokk Information Systems Management 31 (1), 37-58, 2014 | 81 | 2014 |
| Digital Transformation: Drivers, Success Factors, and Implications. K Osmundsen, J Iden, B Bygstad MCIS, 37, 2018 | 64 | 2018 |
| Investigating process management in firms with quality systems: a multi‐case study J Iden Business Process Management Journal, 2012 | 56 | 2012 |
| Understanding the determinants of business process modelling in organisations TR Eikebrokk, J Iden, DH Olsen, AL Opdahl Business Process Management Journal, 2011 | 51 | 2011 |
| The impact of senior management involvement, organisational commitment and group efficacy on ITIL implementation benefits J Iden, TR Eikebrokk Information systems and e-business management 13 (3), 527-552, 2015 | 48 | 2015 |
| Problems in the interplay of development and IT operations in system development projects: A Delphi study of Norwegian IT experts J Iden, B Tessem, T Päivärinta Information and Software Technology 53 (4), 394-406, 2011 | 42 | 2011 |
| Cooperation between developers and operations in software engineering projects B Tessem, J Iden Proceedings of the 2008 international workshop on Cooperative and human …, 2008 | 39 | 2008 |
| Strategising IT service management through ITIL implementation: model and empirical test TR Eikebrokk, J Iden Total Quality Management & Business Excellence 28 (3-4), 238-265, 2017 | 30 | 2017 |
| Implementing IT Service Management J Iden Information technology governance and service management: Frameworks and …, 2009 | 30 | 2009 |
| Hva er digitalisering, digital innovasjon og digital transformasjon? En litteraturstudie K Osmundsen, J Iden, B Bygstad Norsk konferanse for organisasjoners bruk at IT 26 (1), 2018 | 29 | 2018 |
| Lightweight IT and the IT Function: Experiences from Robotic Process Automation in a Norwegian Bank A Stople, H Steinsund, J Iden, B Bygstad | 28 | 2017 |
| ITIL implementation: The Role of ITIL software and project quality T Eikebrokk, J Iden The 23nd International Workshop on Database and Expert Systems Applications …, 2012 | 27 | 2012 |
| Prosessledelse J Iden Fagbokforlaget, 2013 | 24 | 2013 |
| The social interaction of developers and IT operations staff in software development projects J Iden, B Bygstad International Journal of Project Management 36 (3), 485-497, 2018 | 21 | 2018 |
| Understanding the itil implementation project: Conceptualization and measurements J Iden, TR Eikebrokk 2011 22nd International Workshop on Database and Expert Systems Applications …, 2011 | 19 | 2011 |
| Exploring process-modelling practice: Towards a conceptual model TR Eikebrokk, J Iden, DH Olsen, AL Opdahl Proceedings of the 41st Annual Hawaii International Conference on System …, 2008 | 19 | 2008 |
| The drivers of services on next-generation networks J Iden, LB Methlie Telematics and Informatics 29 (2), 137-155, 2012 | 18 | 2012 |
Tom Roar EikebrokkProfessor, University of AgderVerified email at uia.no
