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Willem Mertens
Willem Mertens
Unknown affiliation
Verified email at qut.edu.au
Title
Cited by
Cited by
Year
Ten principles of good business process management
J Vom Brocke, T Schmiedel, J Recker, P Trkman, W Mertens, S Viaene
Business process management journal 20 (4), 530-548, 2014
4582014
From one-stop shop to no-stop shop: An e-government stage model
H Scholta, W Mertens, M Kowalkiewicz, J Becker
Government Information Quarterly, 2018
1982018
From business process management to customer process management
P Trkman, W Mertens, S Viaene, P Gemmel
Business process management journal 21 (2), 250-266, 2015
1522015
Quantitative data analysis
W Mertens, A Pugliese, J Recker
A companion, 1-8, 2017
1292017
A Framework for the Study of Positive Deviance in Organizations
W Mertens, J Recker, T Kohlborn, TF Kummer
Deviant Behavior 37 (11), 1288–1307, 2016
1022016
Complete and interpretable conformance checking of business processes
L García-Bañuelos, NRTP Van Beest, M Dumas, M La Rosa, W Mertens
IEEE Transactions on Software Engineering 44 (3), 262-290, 2017
942017
Practices of knowledge intensive process management: quantitative insights
Ö Işik, W Mertens, J Van den Bergh
Business Process Management Journal 19 (3), 515-534, 2013
862013
Constructive deviance as a driver for performance in retail
W Mertens, J Recker, TF Kummer, T Kohlborn, S Viaene
Journal of Retailing and Consumer Services 30, 193-203, 2016
742016
New guidelines for null hypothesis significance testing in hypothetico-deductive IS research
W Mertens, J Recker
Advancing Information Systems Theories, Volume II: Products and …, 2023
442023
How store managers can empower their teams to engage in constructive deviance: Theory development through a multiple case study
W Mertens, J Recker
Journal of Retailing and Consumer Services 52, 101937, 2020
392020
Knowledge intensive business processes: an exploratory study
Ö Isik, J Van den Bergh, W Mertens
2012 45th Hawaii International Conference on System Sciences, 3817-3826, 2012
322012
Positive deviance and leadership: An exploratory field study
W Mertens, J Recker
Proceedings of the 50th Hawaii International Conference on System Sciences …, 2017
312017
BPM—Quo Vadis?
S Viaene, J Van den Bergh, F Schröder-Pander, W Mertens
BP Trends 9, 2010
142010
Can constructive deviance be empowered? A multi-level field study in Australian supermarkets
W Mertens, J Recker
Journal of Retailing and Consumer Services 54, 102036, 2020
122020
How BPM impacts jobs: an exploratory field study
W Mertens, J Van den Bergh, S Viaene, F Schroder-Pander
2011 44th Hawaii International Conference on System Sciences, 1-10, 2011
102011
Digital identity 3.0: the platform for people
W Mertens, M Rosemann
42015
Advancing Queensland's Public Libraries - Research Report for State Library of Queensland
W Mertens, A Dahlke, A Briggs, S Bennet, M Kowalkiewicz
http://plconnect.slq.qld.gov.au/__data/assets/pdf_file/0012/343002 …, 2016
12016
Class notes: 10 principles of good BPM
J vom Brocke, T Schmiedel, J Recker, P Trkman, W Mertens, S Viaene
BPTrends, 2014
12014
NHST Practices in Information Systems Scholarship
J Recker, W Mertens
OSF, 2019
2019
New Guidelines for Null Hypothesis Significance Testing in Hypothetico-deductive IS Research [paper Accepted at the Journal of the Association for Information Systems]
W Mertens, J Recker
SocArXiv, 2019
2019
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