Service recovery in unaffected consumers: evidence of a recovery paradox M Wardley International Journal of Quality and Service Sciences 14 (1), 121-132, 2022 | 3 | 2022 |
Framing zero: Why losing nothing is better than gaining nothing M Wardley, M Alberhasky Journal of Behavioral and Experimental Economics 90, 101641, 2021 | 3 | 2021 |
Duped, scammed and suckered: the development of the sugrophobia scale R Madrigal, M Wardley, CA Soule NA—Advances in Consumer Research 42, 2014 | 3 | 2014 |
Measuring the motivation to avoid duping: scale development and validation R Madrigal, M Wardley, CA Armstrong Soule Journal of Consumer Marketing 38 (7), 791-801, 2021 | 1 | 2021 |
Promotion of Transaction-Based Cause-Related Marketing: How Should the Source and the Impact of the Partnership Be Presented K Stewart, V Dalakas, M Wardley Services Marketing Quarterly 43 (4), 466-484, 2022 | | 2022 |
That’s disgusting! Why disgust increases enjoyment of crime dramas. M Wardley Psychology of Popular Media 11 (4), 395, 2022 | | 2022 |
Psychology of Popular Media M Wardley | | 2022 |
Too scared to shop: The role of apatephobia, trust, risk, and suspicion in market exchanges M Wardley Journal of Customer Behaviour 20 (1-2), 51-66, 2021 | | 2021 |
Valence Conversion and the Hedonic Equation: A New Framework for Understanding the Consumption of Aversive Experiences MJ Wardley University of Oregon, 2017 | | 2017 |