Brand strategies in social media G Tsimonis, S Dimitriadis Marketing Intelligence & Planning 32 (3), 328-344, 2014 | 1004 | 2014 |
An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e‐shopping S Gounaris, S Dimitriadis, V Stathakopoulos Journal of services marketing 24 (2), 142-156, 2010 | 563 | 2010 |
Assessing service quality on the web: evidence from business‐to‐consumer portals S Gounaris, S Dimitriadis Journal of Services Marketing, 2003 | 319 | 2003 |
Managing the new service development process: towards a systemic model E Stevens, S Dimitriadis European journal of marketing 39 (1/2), 175-198, 2005 | 305 | 2005 |
Exploring consumer‐brand relationship quality and identification: Qualitative evidence from cosmetics brands E Papista, S Dimitriadis Qualitative Market Research: An International Journal, 2012 | 189 | 2012 |
New service development through the lens of organisational learning: evidence from longitudinal case studies E Stevens, S Dimitriadis Journal of Business Research 57 (10), 1074-1084, 2004 | 178 | 2004 |
Integrated customer relationship management for service activities: an internal/external gap model S Dimitriadis, E Stevens Managing Service Quality: An International Journal 18 (5), 496-511, 2008 | 166 | 2008 |
Antecedents of perceived quality in the context of internet retail stores S Gounaris, S Dimitriadis, V Stathakopoulos Journal of Marketing Management 21 (7-8), 669-700, 2005 | 156 | 2005 |
Trust‐based segmentation: Preliminary evidence from technology‐enabled bank channels S Dimitriadis, A Kouremenos, N Kyrezis International Journal of Bank Marketing 29 (1), 5-31, 2011 | 139 | 2011 |
Linking trust to use intention for technology‐enabled bank channels: The role of trusting intentions S Dimitriadis, N Kyrezis Psychology & Marketing 27 (8), 799-820, 2010 | 124 | 2010 |
Testing perceived relational benefits as satisfaction and behavioral outcomes drivers S Dimitriadis International Journal of Bank Marketing 28 (4), 297-313, 2010 | 102 | 2010 |
Store layout effects on consumer behavior in 3D online stores I Krasonikolakis, A Vrechopoulos, A Pouloudi, S Dimitriadis European Journal of Marketing, 2018 | 85 | 2018 |
Consumer–green brand relationships: revisiting benefits, relationship quality and outcomes E Papista, S Dimitriadis Journal of Product & Brand Management, 2019 | 84 | 2019 |
Types of value and cost in consumer–green brands relationship and loyalty behaviour E Papista, P Chrysochou, A Krystallis, S Dimitriadis Journal of Consumer Behaviour 17 (1), e101-e113, 2018 | 83 | 2018 |
Transformational leadership as a mediator of the relationship between behavior-based control and salespeople's key outcomes: An initial investigation N Panagopoulos, S Dimitriadis European Journal of Marketing 43 (7/8), 1008-1031, 2009 | 82 | 2009 |
Does trust in the bank build trust in its technology-based channels? S Dimitriadis, N Kyrezis Journal of financial services marketing 13, 28-38, 2008 | 79 | 2008 |
The effect of trust, channel technology, and transaction type on the adoption of self-service bank channels S Dimitriadis, N Kyrezis The Service Industries Journal 31 (8), 1293-1310, 2011 | 76 | 2011 |
Customers' relationship expectations and costs as segmentation variables: preliminary evidence from banking S Dimitriadis Journal of Services Marketing, 2011 | 52 | 2011 |
Integrating relationship quality and consumer-brand identification in building brand relationships: proposition of a conceptual model S Dimitriadis, E Papista The Marketing Review 10 (4), 385-401, 2010 | 46 | 2010 |
Linking consumer-brand identification to relationship quality: An integrated framework S Dimitriadis, E Papista Journal of Customer Behaviour 10 (3), 271-289, 2011 | 41 | 2011 |