| Employee earnings growth in the leisure and hospitality industry T Dogru, S McGinley, N Line, P Szende Tourism Management 74, 1-11, 2019 | 55 | 2019 |
| Service blueprinting: Shifting from a storyboard to a scorecard P Szende, A Dalton Journal of Foodservice Business Research 18 (3), 207-225, 2015 | 13 | 2015 |
| Experience Design in the 13th Century: The Case of Restaurants in Hangzhou 体验十三世纪设计—以杭州餐馆为例 P Szende, JK Pang, H Yu Journal of China Tourism Research 9 (1), 115-132, 2013 | 12 | 2013 |
| Benchmarking hospitality management curricula: A comparison of top US programs—A repeat study P Szende, N Catalfamo, A Upneja Journal of Hospitality & Tourism Education 31 (3), 183-195, 2019 | 8 | 2019 |
| Hospitality revenue management: Concepts and practices P Szende CRC Press, 2020 | 7 | 2020 |
| Understanding transactional trust in a tourism destination: Evidence from the restaurant industry in Hungary P Szende, Z Huang, L Miao, K Szennai International Journal of Hospitality and Event Management 2 (1), 70-90, 2018 | 6 | 2018 |
| Operations management in the hospitality industry P Szende, AN Dalton, M Yoo Emerald Publishing Limited, 2021 | 5 | 2021 |
| Conveying hotel cleanliness during COVID-19 crisis P Szende, SM Bagnera, A Dalton Hotel News Now, 2020 | 5 | 2020 |
| The Perception of Clean: Consumer Trust in Hotels Amidst COVID-19 S Bagnera, AN Dalton, P Szende, M Legg International Journal of Gaming, Hospitality and Tourism 2 (1), 2022 | 2 | 2022 |
| A Fragment of the Past: The System of Hotel Front Office Racks P Szende, P Reddy Boston, 2017 | 2 | 2017 |
| Case scenarios in hospitality supervision P Szende Cengage Learning, 2009 | 2 | 2009 |
| Fragments of The Past: The Art of Naming Dishes P Szende, N Sridhar Boston Hospitality Review 8, 205-222, 2020 | 1 | 2020 |
| Kitchen Organization in Full-Service Restaurants: Reducing Heat and Stress P Szende, J Cipriano Boston Hospitality Review 5 (1), 1-9, 2017 | 1 | 2017 |
| Designing Service Experiences P Szende, AN Dalton Operations Management in the Hospitality Industry, 23-43, 2021 | | 2021 |
| Organizing Staff SM Bagnera, P Szende Operations Management in the Hospitality Industry, 143-166, 2021 | | 2021 |
| COVID-19 creates trust concerns in the lodging industry S Bagnera, P Szende, AN Dalton, MP Legg, M Fetault Boston Hospitality Review, 2020 | | 2020 |
| Human resource management in hospitality cases P Szende, SM Bagnera, DC Cole Routledge, 2020 | | 2020 |
| Boston Hospitality Review: Winter 2018 T Dogru, M Mody, C Leonardi, C Suess, S Andersen, L Lanz, J Lesmes, ... School of Hospitality Administration, Boston University, 2018 | | 2018 |
| Boston Hospitality Review: Winter 2017 JD Murtha, P Szende, J Cipriano, A Friedman, M Singal, Y Rhou, S Kent, ... School of Hospitality Administration, Boston University, 2017 | | 2017 |
| Fragments of the Past: The Exchange Buffet, Building a Business on Trust for 78 Years P Szende, J Pak | | 2017 |
