| Product-, corporate-, and country-image dimensions and purchase behavior: A multicountry analysis MH Hsieh, SL Pan, R Setiono Journal of the Academy of marketing Science 32 (3), 251-270, 2004 | 655 | 2004 |
| Knowledge management in practice: An exploratory case study SL Pan, H Scarbrough Technology Analysis & Strategic Management 11 (3), 359-374, 1999 | 630 | 1999 |
| Bridging communities of practice with information technology in pursuit of global knowledge sharing SL Pan, DE Leidner The Journal of Strategic Information Systems 12 (1), 71-88, 2003 | 486 | 2003 |
| Demystifying case research: A structured–pragmatic–situational (SPS) approach to conducting case studies SL Pan, B Tan Information and Organization 21 (3), 161-176, 2011 | 466 | 2011 |
| A socio‐technical view of knowledge sharing at Buckman Laboratories SL Pan, H Scarbrough Journal of knowledge management, 1998 | 448 | 1998 |
| Using e-CRM for a unified view of the customer SL Pan, JN Lee Communications of the ACM 46 (4), 95-99, 2003 | 401 | 2003 |
| Implementing enterprise resource planning and knowledge management systems in tandem: fostering efficiency and innovation complementarity S Newell, JC Huang, RD Galliers, SL Pan Information and Organization 13 (1), 25-52, 2003 | 323 | 2003 |
| Structurational analysis of e-government initiatives: a case study of SCO PR Devadoss, SL Pan, JC Huang Decision support systems 34 (3), 253-269, 2003 | 289 | 2003 |
| Towards a holistic perspective of customer relationship management (CRM) implementation: A case study of the Housing and Development Board, Singapore TSH Teo, P Devadoss, SL Pan Decision support systems 42 (3), 1613-1627, 2006 | 220 | 2006 |
| Examining the strategic alignment and implementation success of a KMS: A subculture-based multilevel analysis MN Ravishankar, SL Pan, DE Leidner Information Systems Research 22 (1), 39-59, 2011 | 219 | 2011 |
| Managing e-transformation in the public sector: an e-government study of the Inland Revenue Authority of Singapore (IRAS) CW Tan, SL Pan European Journal of Information Systems 12 (4), 269-281, 2003 | 211 | 2003 |
| Knowledge transfer and organizational learning in IS offshore sourcing AL Chua, SL Pan Omega 36 (2), 267-281, 2008 | 207 | 2008 |
| The role of IS capabilities in the development of multi-sided platforms: the digital ecosystem strategy of Alibaba. com B Tan, SL Pan, X Lu, L Huang Journal of the Association for Information Systems 16 (4), 2, 2015 | 205 | 2015 |
| Managing stakeholder interests in e-government implementation: Lessons learned from a Singapore e-government project CW Tan, SL Pan, ETK Lim Journal of Global Information Management (JGIM) 13 (1), 31-53, 2005 | 200 | 2005 |
| The Emergence of Self-Organizing E-Commerce Ecosystems in Remote Villages of China: A Tale of Digital Empowerment for Rural Development. CML Leong, SL Pan, S Newell, L Cui MIS Q. 40 (2), 475-484, 2016 | 163 | 2016 |
| Managing user acceptance towards enterprise resource planning (ERP) systems–understanding the dissonance between user expectations and managerial policies ETK Lim, SL Pan, CW Tan European Journal of Information Systems 14 (2), 135-149, 2005 | 163 | 2005 |
| Managing IT-enabled transformation in the public sector: A case study on e-government in South Korea HJ Kim, G Pan, SL Pan Government Information Quarterly 24 (2), 338-352, 2007 | 157 | 2007 |
| E-government implementation: A macro analysis of Singapore's e-government initiatives CML Chan, YM Lau, SL Pan Government Information Quarterly 25 (2), 239-255, 2008 | 140 | 2008 |
| Customer relationship management (CRM) in e-government: a relational perspective SL Pan, CW Tan, ETK Lim Decision support systems 42 (1), 237-250, 2006 | 140 | 2006 |
| Managing e-government implementation in China: A process perspective AJ Chen, SL Pan, J Zhang, WW Huang, S Zhu Information & Management 46 (4), 203-212, 2009 | 124 | 2009 |
