Alexandra Medina-Borja
Alexandra Medina-Borja
NSF Program Director & Associate Professor of Industrial Engineering, University of Puerto Rico at
Verified email at upr.edu - Homepage
Title
Cited by
Cited by
Year
Editorial column—smart things as service providers: a call for convergence of disciplines to build a research agenda for the service systems of the future
A Medina-Borja
Service Science 7 (1), ii-v, 2015
852015
Large-scale data envelopment analysis (DEA) implementation: a strategic performance management approach
A Medina-Borja, KS Pasupathy, K Triantis
Journal of the Operational Research Society 58 (8), 1084-1098, 2007
572007
Modeling social services performance: a four-stage DEA approach to evaluate fundraising efficiency, capacity building, service quality, and effectiveness in the nonprofit sector
A Medina-Borja, K Triantis
Annals of Operations Research 221 (1), 285-307, 2014
532014
A conceptual framework to evaluate performance of non-profit social service organisations
A Medina-Borja, K Triantis
International Journal of Technology Management 37 (1-2), 147-161, 2007
512007
Uncovering complex relationships in system dynamics modeling: Exploring the use of CART, CHAID and SEM
A Medina-Borja, KS Pasupathy
Proceedings of the 25th International System Dynamics Conference, August …, 2007
29*2007
The use of focus groups for minority engineering program assessment
EMV Aken, B Watford, A Medina‐Borja
Journal of Engineering Education 88 (3), 333-343, 1999
291999
Integrating Excel, Access, and Visual Basic to deploy performance measurement and evaluation at the American Red Cross
KS Pasupathy, A Medina-Borja
Interfaces 38 (4), 324-337, 2008
272008
A non-parametric approach to evaluate the performance of social service organizations
NA Medina-Borja
Virginia Tech, 2002
132002
Uncovering complex relationships in system dynamics modeling: Exploring the use of CHAID and CART
A Medina-Borja, K Pasupathy
Proceedings of the System Dynamics Conference, Boston, 2007
112007
A methodology to evaluate outcome performance in social services and government agencies
A Medina-Borja, K Triantis
ASQ World Conference on Quality and Improvement Proceedings, 707, 2001
102001
Performance measurement: the development of outcome objectives for armed forces emergency services
K Triantis, A Medina-Borja
American Red Cross Chapter Management Workbook. Falls Church, VA. Systems …, 1996
91996
Smart human-centered service systems of the future
A Medina-Borja
Center for Research and Development Strategy, Japan Science and Technology …, 2017
72017
Learning from past operations with data mining: uncovering the profile of successful disaster relief partnerships
RM Sánchez, A Medina-Borja
IIE Annual Conference. Proceedings, 414, 2008
52008
Customers’ coping with interpersonal conflicts in intra and inter-cultural service encounters
H Zourrig, JC Chebat, R Toffoli, A Medina-Borja
AMS review 4 (1-2), 21-31, 2014
42014
AC 2007-3041: PLEASE, NO POWERPOINT! TEACHING STRATEGIES THAT WORK AND THOSE THAT DO NOT IN ENGINEERING EDUCATION
K Benitez, J Jimenez, Y Cruz, M Rosa, A Medina-Borja
114th American Society for Engineering Education Annual Conference & Exposition., 2007
4*2007
Are we teaching our students to think systematically? Systems Thinking in Engineering Education
G Molina, A Medina-Borja
2006 International Conference on Engineering Education, 2006
32006
Virtual organizational design laboratory: Agent-based modeling of the co-evolution of social service delivery networks with population dynamics
O Herrera-Restrepo, A Medina-Borja
Expert Systems with Applications 98, 189-204, 2018
22018
IUCRC Logic Model Update January 2015
T Behrens, L McGowen, D Gray
22015
A multi-agent framework for the co-evolution of social service delivery networks and population dynamics
OA Herrera-Restrepo, A Medina-Borja
Industrial and Systems Engineering Research Conference (ISERC) 2012, 2012
22012
Universal healthcare: key behavioural factors affecting providers' and recipients' value propositions: a structural causal model of the Puerto Rico experience
V Quiñones–Avila, A Medina–Borja
International Journal of Behavioural and Healthcare Research 3 (1), 25-45, 2012
22012
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