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Andreas Soteriou
Andreas Soteriou
Verified email at ucy.ac.cy
Title
Cited by
Cited by
Year
Greening the service profit chain: The impact of environmental management practices
GI Kassinis, AC Soteriou
Production and operations Management 12 (3), 386-403, 2003
5012003
Operations, quality, and profitability in the provision of banking services
A Soteriou, SA Zenios
Management science 45 (9), 1221-1238, 1999
4571999
An internal customer service quality data envelopment analysis model for bank branches
AC Soteriou, Y Stavrinides
The International Journal of Bank Marketing 18 (5), 246-252, 2000
2082000
Linking the customer contact model to service quality
AC Soteriou, RB Chase
Journal of operations management 16 (4), 495-508, 1998
1911998
Benchmarks of the efficiency of bank branches
CV Zenios, SA Zenios, K Agathocleous, AC Soteriou
Interfaces 29 (3), 37-51, 1999
1621999
An internal customer service quality data envelopment analysis model for bank branches
AC Soteriou, Y Stavrinides
International Journal of Operations & Production Management 17 (8), 780-789, 1997
1381997
Assessing production and operations management related journals: the European perspective
AC Soteriou, GC Hadjinicola, K Patsia
Journal of Operations Management 17 (2), 225-238, 1999
1221999
Using data envelopment analysis for costing bank products
AC Soteriou, SA Zenios
European Journal of Operational Research 114 (2), 234-248, 1999
1111999
Using DEA to evaluate the efficiency of secondary schools: the case of Cyprus
AC Soteriou, E Karahanna, C Papanastasiou, MS Diakourakis
International Journal of Educational Management 12 (2), 65-73, 1998
841998
A robust optimization approach for improving service quality
AC Soteriou, RB Chase
Manufacturing & Service Operations Management 2 (3), 264-286, 2000
812000
Insights into factors affecting Production and Operations Management (POM) journal evaluation
V Theoharakis, C Voss, GC Hadjinicola, AC Soteriou
Journal of Operations Management 25 (4), 932-955, 2007
742007
Factors affecting research productivity of production and operations management groups: An empirical study
GC Hadjinicola, AC Soteriou
Advances in Decision Sciences 2006, 2006
722006
One-sided elasticities and technical efficiency in multi-output production: A theoretical framework
P Hadjicostas, AC Soteriou
European Journal of Operational Research 168 (2), 425-449, 2006
612006
A DEA framework to assess the efficiency of the software requirements capture and analysis process
PD Chatzoglou, AC Soteriou
Decision Sciences 30 (2), 503-531, 1999
581999
Capacity acquisition and disposal with discrete facility sizes
S Rajagopalan, AC Soteriou
Management Science 40 (7), 903-917, 1994
571994
Resource allocation to improve service quality perceptions in multistage service systems
AC Soteriou, GC Hadjinicola
Production and Operations Management 8 (3), 221-239, 1999
431999
Data envelopment analysis: an introduction and an application to bank branch performance assessment
AC Soteriou, SA Zenios
Modern methods for business research, 121-145, 1998
431998
Efficiency, profitability and quality of banking services
A Soteriou, SA Zenios
International Journal of Bank Marketing 18 (5), 97-128, 1997
431997
Disentangling within-and between-country efficiency differences of bank branches
AD Athanassopoulos, AC Soteriou, SA Zenios
Performance of Financial Institutions; Efficiency. Innovation and Regulation …, 2000
322000
Environmental and quality practices: using a video method to explore their relationship with customer satisfaction in the hotel industry
GI Kassinis, AC Soteriou
Operations Management Research 8, 142-156, 2015
312015
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