Customer satisfaction evaluation: Methods for measuring and implementing service quality E Grigoroudis, Y Siskos Springer Science & Business Media, 2009 | 539 | 2009 |
Preference disaggregation: 20 years of MCDA experience E Jacquet-Lagreze, Y Siskos European Journal of Operational Research 130 (2), 233-245, 2001 | 482 | 2001 |
Customer satisfaction measurement in the private bank sector G Mihelis, E Grigoroudis, Y Siskos, Y Politis, Y Malandrakis European Journal of Operational Research 130 (2), 347-360, 2001 | 437 | 2001 |
Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method E Grigoroudis, Y Siskos European Journal of Operational Research 143 (1), 148-170, 2002 | 334 | 2002 |
UTASTAR: An ordinal regression method for building additive value functions Y Siskos, D Yannacopoulos Investigaçao Operacional 5 (1), 39-53, 1985 | 318 | 1985 |
UTA methods Y Siskos, E Grigoroudis, NF Matsatsinis Multiple criteria decision analysis, 315-362, 2016 | 295 | 2016 |
A survey of customer satisfaction barometers: Some results from the transportation-communications sector E Grigoroudis, Y Siskos European Journal of Operational Research 152 (2), 334-353, 2004 | 293 | 2004 |
Advances in multicriteria analysis PM Pardalos, Y Siskos, C Zopounidis Springer Science & Business Media, 1995 | 246 | 1995 |
Measuring customer satisfaction using a collective preference disaggregation model Y Siskos, E Grigoroudis, C Zopounidis, O Saurais Journal of Global Optimization 12 (2), 175-195, 1998 | 165 | 1998 |
Intelligent multicriteria decision support: Overview and perspectives Y Siskos, A Spyridakos European Journal of Operational Research 113 (2), 236-246, 1999 | 156 | 1999 |
Customers’ perspectives on the quality of organic olive oil in Greece: A satisfaction evaluation approach E Sandalidou, G Baourakis, Y Siskos British Food Journal, 2002 | 152 | 2002 |
Evaluating country risk: A decision support approach JC Cosset, Y Siskos, C Zopounidis Global Finance Journal 3 (1), 79-95, 1992 | 104 | 1992 |
MARKEX: An intelligent decision support system for product development decisions NF Matsatsinis, Y Siskos European Journal of Operational Research 113 (2), 336-354, 1999 | 102 | 1999 |
Multicriteria analysis in agricultural marketing: The case of French olive oil market Y Siskos, NF Matsatsinis, G Baourakis European Journal of Operational Research 130 (2), 315-331, 2001 | 98 | 2001 |
Multicriteria job evaluation for large organizations A Spyridakos, Y Siskos, D Yannacopoulos, A Skouris European Journal of Operational Research 130 (2), 375-387, 2001 | 84 | 2001 |
Intelligent support systems for marketing decisions NF Matsatsinis, Y Siskos Springer Science & Business Media, 2012 | 83 | 2012 |
Multicriteria methodology for the evaluation of a Greek engineering department Y Politis, Y Siskos European Journal of Operational Research 156 (1), 223-240, 2004 | 83 | 2004 |
Satisfaction benchmarking and customer classification: An application to the branches of a banking organization E Grigoroudis, Y Politis, Y Siskos International transactions in operational research 9 (5), 599-618, 2002 | 82 | 2002 |
An integrated DSS for financing firms by an industrial development bank in Greece Y Siskos, C Zopounidis, A Pouliezos Decision Support Systems 12 (2), 151-168, 1994 | 82 | 1994 |
MINORA: A multicriteria decision aiding system for discrete alternatives Y Siskos, A Spyridakos, D Yannacopoulos Journal of Information Science and Technology 2 (2), 136-149, 1993 | 76 | 1993 |