| Improving performance of customer relationship management through applying knowledge management R Radfar, MN REZAEI INTERNATIONAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH 2 (2), 136-150, 2012 | 11 | 2012 |
| Providing a Model for Setting Priorities in KM for Improving Customer Relationship Management (Case study: Sepah Bank) N Rezaei-Malek, R Radfar Journal of Information Technology Management 5 (3), 63-82, 2013 | 6 | 2013 |
| Improving performance of customer relationship management by knowledge management—A case study M Rezaei-Malek, N Rezaei-Malek, R Tavakkoli-Moghaddam The 5th Conference on Information and Knowledge Technology, 359-365, 2013 | 6 | 2013 |
| Evaluating improvement in bank services management by customer knowledge management and mobile banking (case study: Mellat bank) MN REZAEI, MM REZAEI, MR TAVAKKOLI JOURNAL OF MARKETING MANAGEMENT 9 (25), 101-114, 2015 | 1 | 2015 |
| Evaluation Improving Financial Operations by Implementing Knowledge Management System R Radfar, N Rezaei-malek, M Rezaei-malek MANAGEMENT ACCOUNTING 7 (21), 33-46, 2014 | 1 | 2014 |
| Model to improve banking by Using customer knowledge management and Mobile Banking and Its Impact on Customer Loyalty N rezaei-malek, M Rezaei-malek, R Tavakoli-moghadam http://jour.aicti.ir 9 (31 (5-2019)), 33-43, 2019 | | 2019 |
| ارزيابي ميزان بهبود عملگرهاي مالي سازمان با پياده سازي سيستم مديريت دانش رادفر رضا, رضايي ملک نرگس, رضايي ملک محمد حسابداري مديريت 7 (21), 33-46, 2014 | | 2014 |
Reza Tavakkoli-MoghaddamDistinguished Professor of Industrial Engineering, University of TehranVerified email at ut.ac.ir
