Jill Sweeney
Jill Sweeney
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Consumer perceived value: The development of a multiple item scale
JC Sweeney, GN Soutar
Journal of retailing 77 (2), 203-220, 2001
The role of perceived risk in the quality-value relationship: A study in a retail environment
JC Sweeney, GN Soutar, LW Johnson
Journal of retailing 75 (1), 77-105, 1999
Health care customer value cocreation practice styles
JR McColl-Kennedy, SL Vargo, TS Dagger, JC Sweeney, Y Kasteren
Journal of service research 15 (4), 370-389, 2012
A hierarchical model of health service quality: scale development and investigation of an integrated model
TS Dagger, JC Sweeney, LW Johnson
Journal of service research 10 (2), 123-142, 2007
Factors influencing word of mouth effectiveness: receiver perspectives
JC Sweeney, GN Soutar, T Mazzarol
European journal of marketing 42 (3/4), 344-364, 2008
The effects of brand credibility on customer loyalty
J Sweeney, J Swait
Journal of retailing and consumer services 15 (3), 179-193, 2008
Conceptualizing word‐of‐mouth activity, triggers and conditions: an exploratory study
T Mazzarol, JC Sweeney, GN Soutar
European Journal of Marketing 41 (11/12), 1475-1494, 2007
Retail service quality and perceived value: A comparison of two models
JC Sweeney, GN Soutar, LW Johnson
Journal of retailing and Consumer Services 4 (1), 39-48, 1997
Customer effort in value cocreation activities: Improving quality of life and behavioral intentions of health care customers
JC Sweeney, TS Danaher, JR McColl-Kennedy
Journal of Service Research 18 (3), 318-335, 2015
Cognitive dissonance after purchase: A multidimensional scale
JC Sweeney, D Hausknecht, GN Soutar
Psychology & Marketing 17 (5), 369-385, 2000
Co-becoming Bawaka: Towards a relational understanding of place/space
B Country, S Wright, S Suchet-Pearson, K Lloyd, L Burarrwanga, ...
Progress in human geography 40 (4), 455-475, 2016
The role of cognitions and emotions in the music‐approach‐avoidance behavior relationship
JC Sweeney, F Wyber
Journal of services marketing 16 (1), 51-69, 2002
Word of mouth: measuring the power of individual messages
JC Sweeney, GN Soutar, T Mazzarol
European journal of marketing 46 (1/2), 237-257, 2012
The effect of service evaluations on behavioral intentions and quality of life
TS Dagger, JC Sweeney
Journal of service research 9 (1), 3-18, 2006
Reconceptualizing professional service firm innovation capability: Scale development
SJ Hogan, GN Soutar, JR McColl-Kennedy, JC Sweeney
Industrial marketing management 40 (8), 1264-1273, 2011
The effect of knowledge types on consumer‐perceived risk and adoption of genetically modified foods
D Klerck, JC Sweeney
Psychology & Marketing 24 (2), 171-193, 2007
Perceived value and its impact on choice behavior in a retail setting
J Swait, JC Sweeney
Journal of Retailing and Consumer Services 7 (2), 77-88, 2000
Factors enhancing word-of-mouth influence: positive and negative service-related messages
J Sweeney, G Soutar, T Mazzarol
European Journal of Marketing 48 (1/2), 336-359, 2014
Customer empowerment and relationship outcomes in healthcare consultations
R Ouschan, J Sweeney, L Johnson
European Journal of Marketing 40 (9/10), 1068-1086, 2006
Service quality attribute weights: how do novice and longer-term customers construct service quality perceptions?
TS Dagger, JC Sweeney
Journal of service research 10 (1), 22-42, 2007
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