Eric Jack
Eric Jack
Professor of Management, UAB
Verified email at
Cited by
Cited by
Lessons learned from methodological triangulation in management research
EP Jack, AS Raturi
Management research news, 2006
Sources of volume flexibility and their impact on performance
EP Jack, A Raturi
Journal of operations management 20 (5), 519-548, 2002
A taxonomic review of supply chain management research
R Ganeshan, E Jack, MJ Magazine, P Stephens
Quantitative models for supply chain management, 839-879, 1999
Reverse logistics capabilities: antecedents and cost savings
EP Jack, TL Powers, L Skinner
International Journal of Physical Distribution & Logistics Management, 2010
Validating key results linkages in the Baldrige performance excellence model
JR Evans, EP Jack
Quality Management Journal 10 (2), 7-24, 2003
A review and synthesis of demand management, capacity management and performance in health‐care services
EP Jack, TL Powers
International Journal of Management Reviews 11 (2), 149-174, 2009
Operational challenges in the call center industry: a case study and resource‐based framework
EP Jack, TA Bedics, CE McCary
Managing Service Quality: An International Journal, 2006
Volume flexible strategies in health services: a research framework
EP Jack, TL Powers
Production and Operations Management 13 (3), 230-244, 2004
The influence of cognitive dissonance on retail product returns
TL Powers, EP Jack
Psychology & marketing 30 (8), 724-735, 2013
Measuring and comparing volume flexibility in the capital goods industry
EP Jack, AS Raturi
Production and operations management 12 (4), 480-501, 2003
Managing strategic supplier relationships: antecedents and outcomes
EP Jack, TL Powers
Journal of Business & Industrial Marketing, 2015
An integrative summary of doctoral dissertation research in quality management
EP Jack, PR Stephens, JR Evans
Production and Operations Management 10 (4), 363-382, 2001
A Taxonomic Review of Supply Chain Management Research. Quantitative Models for Supply Chain Management
R Ganeshan, E Jack, MJ Magazine, P Stephens
Quantitative Models for Supply chain management, 839-879, 1998
Shopping behaviour and satisfaction outcomes
EP Jack, TL Powers
Journal of Marketing Management 29 (13-14), 1609-1630, 2013
Managerial perceptions on volume flexible strategies and performance in health care services
EP Jack, TL Powers
Management research news, 2006
Using volume flexible strategies to improve customer satisfaction and performance in health care services
TL Powers, EP Jack
Journal of Services Marketing, 2008
Creating a volume-flexible firm
AS Raturi, EP Jack
Business Horizons 47 (6), 69-78, 2004
Understanding the causes of retail product returns
TL Powers, EP Jack
International Journal of Retail & Distribution Management, 2015
Engaging remote employees: The moderating role of “remote” status in determining employee information security policy awareness
AC Johnston, B Wech, E Jack
Journal of Organizational and End User Computing (JOEUC) 25 (1), 1-23, 2000
Reigning in the Remote Employee: Applying Social Learning Theory to Explain Information Security Policy Compliance Attitudes.
AC Johnston, B Wech, E Jack, M Beavers
AMCIS, 493, 2010
The system can't perform the operation now. Try again later.
Articles 1–20