| Proposing a conceptual model of customer knowledge management: a study of CKM tools in British dotcoms MS Zanjani, R Rouzbehani, H Dabbagh management 7 (8), 19, 2008 | 132 | 2008 |
| Developing a customer experience management framework in hoteling industry: A systematic review of theoretical foundations S Rahimian, M ShamiZanjani, A Manian, MR Esfiddani Journal of Business Management 12 (3), 523-547, 2020 | 67 | 2020 |
| A conceptual breakdown structure for knowledge management benefits using meta-synthesis method S Yahyapour, M Shamizanjani, M Mosakhani Journal of Knowledge Management 19 (6), 1295-1309, 2015 | 58 | 2015 |
| Organizational dimensions as determinant factors of KM approaches in SMEs MS Zanjani, S Mehrasa, M Modiri International Journal of Industrial and Manufacturing Engineering 2 (9 …, 2008 | 46 | 2008 |
| Conceptualizing the digital employee experience Y Gheidar, M ShamiZanjani Strategic HR Review 19 (3), 131-135, 2020 | 45 | 2020 |
| A framework of customer experience management for hotel industry S Rahimian, M ShamiZanjani, A Manian, MR Esfidani International Journal of Contemporary Hospitality Management 33 (5), 1413-1436, 2021 | 38 | 2021 |
| Systematic review of digital value propositions in the retail sector: New approach for digital experience study A Ziaie, M ShamiZanjani, A Manian Electronic Commerce Research and Applications 47, 101053, 2021 | 30 | 2021 |
| Developing a domain ontology for knowledge management technologies P Hashemi, A Khadivar, M Shamizanjani Online Information Review 42 (1), 28-44, 2018 | 30 | 2018 |
| Mechanisms of customer knowledge management in e-commerce websites M Shami, N Sakhaee, H Shahbaznezhad Research journal of information technology 1 (2), 86-93, 2009 | 29 | 2009 |
| Designing a Conceptual Framework for Digital Employee Experience. Y Gheidar, MS Zanjani Iranian Journal of Management Studies 14 (4), 2021 | 19 | 2021 |
| An aggregated fuzzy model for the selection of a managed security service provider A Shahrasbi, M Shamizanjani, MH Alavidoost, B Akhgar International journal of information technology & decision making 16 (03 …, 2017 | 15 | 2017 |
| Knowledge management mechanisms in e-learning environment: A conceptual model M Shamizanjani, SM Naeini, M Nouri Knowledge Management & E-Learning 5 (4), 468, 2013 | 15 | 2013 |
| Designing a conceptual framework for leading digital transformation in Iranian companies M Nouri, M Shah Hoseini, M Shami Zanjani, B Abedin Journal of Management and Planning In Educational System 12 (2), 211-242, 2019 | 13 | 2019 |
| Storytelling for project knowledge management across the project life cycle N Farzaneh, M Shamizanjani Knowledge Management & E-Learning 6 (1), 83, 2014 | 13 | 2014 |
| Meta-synthesis of big data impacts on information systems development S Rouhani, S Rotbei, M Shamizanjani Journal of Management Analytics 4 (2), 182-201, 2017 | 11 | 2017 |
| The pattern of factors affecting the formation of digital employee experience Y Gheidar, M ShamiZanjani Journal of Human Resource Management 10 (3), 23-50, 2020 | 10 | 2020 |
| Project knowledge management: An ontological view S Sareminia, M Shamizanjani, M Mousakhani, A Manian Knowledge Management & E-Learning 8 (2), 292, 2016 | 10 | 2016 |
| The role of knowledge management processes in ERP implementation success S Rouhani, S Hosseini, MS Zanjani International Journal of Knowledge-Based Organizations (IJKBO) 7 (3), 15-26, 2017 | 9 | 2017 |
| Investigating the effect of employees˘ empowerment on innovative behavior with mediating role of joy and its positive outcoms A Khorakian, N Rahnama, G Eslami Public Administration Perspective 12 (3), 126-154, 2021 | 8* | 2021 |
| A comprehensive model for customer knowledge management mechanisms N Sakhaee, H Shahbaznezhad, MS Zanjani Customer-Centric Knowledge Management: Concepts and Applications, 250-263, 2012 | 8 | 2012 |
